Data protection declaration

Your data is protected by us

Protecting your personal data is important to us, so your data will treated strictly confidential. We exclusively use your data for the fulfillment and processing of your order. A storage and use of your data takes place during the ordering processing (also by transmission to the used shipping partners).

Elicitation, processing and disclosure of personal data

Personal data will only be collected, if you provide it yourself, e.g. under 'contact'.
A transfer of this data to third parties does not take place, unless it is explicitly requested by you.

Google Analytics Note:
Google Analytics supplement


This website uses Google Analytics, a web analytics service provided by Google Inc. ('Google'). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other signatories of the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about the website activity and to render other services related to website activity and internet usage to the website operator. The IP address transmitted from your browser within the framework of Google Analytics will not be merged with other data provided by Google.  You can prevent the storage of cookies by a fitting setting of your browser software; however, we point out that in this case you may not be able to use the complete functions of this website. Also you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading installing the browser plug-in, available at the following link:

You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the future collection of your data when visiting this website.

For Further information about the terms of use and the data protection please visit the Google Analytics Terms resp. the Google Analytics Overview. Please note that on this website Google Analytics was extended with the code 'gat._anonymizeIp ();' to ensure the anonymous collection of IP addresses (so-called IP masking).


To protect your requests via the internet form, we use the reCAPTCHA service of Google Inc. (Google). The query is used to distinguish whether the input is made by a human or abusive by automated, mechanical processing. The query includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other signatories of the Agreement on the European Economic Area . Only in exceptional cases  the full IP address will be sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address sent by your browser as part of reCaptcha will not be merged with other data provided by Google. This data is subject to the deviating privacy policies of Google. For more information about Google's privacy policy, please visit:


Facebook addition

Facebook Pixel, Facebook Custom Audiences and Facebook Conversion

Within our online offer the so-called "Facebook Pixel" of the social network Facebook is used, which is runned by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are located in the EU, Facebook Ireland Ltd. , 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland ('Facebook').

With the help of the Facebook pixel, Facebook is able to designate you as a visitor to our online offer as a target group for the presentation of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook Pixel to display the Facebook Ads we placed only to those Facebook users who have shown an interest in our online offering or certain features (e.g. interest in certain topics or products that are defined by means of the visited web pages) Web pages determined), which we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to make sure that our Facebook ads are in line with the potential interest of users and that they are not annoying. With the help of the Facebook pixel, we can continue to understand the effectiveness and efficiency of the Facebook ads for statistical and market research purposes, in which we see whether users were directed to our website after clicking on a Facebook ad (so-called "conversion").


Privacy Policy of Facebook

The processing of the data by Facebook is within the scope of the Data Protection Directive of Facebook. Accordingly, you will find general notes on the presentation of Facebook Ads in the Data Protection Directive of Facebook. Special information and details about the Facebook pixel and how it works can be found in the Help section of Facebook.

EU-US-Privacy Shield

Facebook is certified under the Privacy Shield Agreement, providing a guarantee to comply with European privacy legislation.


The use of Facebook Pixel as well as the storage of 'conversion cookies' is based on Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in analyzing user behavior in order to optimize both our web site and our advertising.

Order data processing contract

For the processing of the data in which Facebook acts as an data processor, we have an order data processing contract with Facebook, in which we commit Facebook to protect the data of our customers and not to pass them on to third parties.


Though we have a legitimate interest in using the Facebook Pixel and in storing 'conversion cookies', we offer you opt-out options. You can contradict the collection of the Facebook pixel and the use of your data to display Facebook ads at any time. To set which types of ads you see within Facebook, you can go to the page set up by Facebook and follow the instructions for the usage-based advertising settings. The settings are platform independent, which means they are adopted for all devices, such as desktop computers or mobile devices. You can also contradict the use of cookies for range measurement and promotional purposes, via the opt-out page of the Network Advertising Initiative, and additionally via the US website or the European website

We use this process solely to protect our economic interests and to provide our customers with a better user experience in our online stores. If you still want to revoke your consent, then please click this link to disable Facebook Pixel.

Bioenermed GmbH

Schulstr. 22

D- 64678 Lindenfels



+49 151 52 40 20 88 

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Do you have any questions? We are happy to Beraten? you.